A Christian Veteran Owned Business
Terms and Conditions of Service
LIMITATION OF LIABILITY
Under no circumstances, including negligence, shall Scrimshaw Engraving and its officers, agents or anyone else be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use our service; or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to Scrimshaw Engraving records, programs products and or services. Customer also accepts full responsibility and risk to any product that they supply to Scrimshaw Engraving, as customer supplied products and materials can have completely unexpected reactions to engraving or the engraving process. The customer hereby acknowledges that this paragraph shall apply to all contents, and services of all products.
INDEMNIFICATION
All customers agree that it shall defend, indemnify, save and hold Scrimshaw Engraving harmless from any demands, liabilities, losses, costs and claims, including reasonable attorney’s fees ("Liabilities"), asserted against the Company, its agents, its Clients, servants officers and employees, that may arise or result from any Services provided, performed, agreed to be performed, or any product sold by the client, its agents, employees or assigns. Customers agree to defend, indemnify and hold harmless Scrimshaw Engraving against Liabilities arising out of (i) any injury to person or property caused by any products sold or otherwise distributed in connection with our services; (ii) any material supplied by the Client infringing or allegedly infringing on the proprietary rights of a third party; (iii) copyright infringement and (iv) any defective product or service(S) which customers have purchased or received from Scrimshaw Engraving.
ARBITRATION AND WAIVER OF JURY TRIAL
By using any Scrimshaw Engraving Services or products, you agree to submit to binding arbitration. The Federal Arbitration Act, and not any state arbitration law, governs all arbitration under this Arbitration Clause. Each party agrees that any action arising out of or in connection with this Agreement shall be handled by an arbitrator of Scrimshaw Engravings choice. The arbitrator's award is final and binding on all parties. You, the client, are also responsible for any and all costs related to such arbitration. The language of this Agreement shall be deemed to be the result of negotiation among the parties and their respective counsel and shall not be construed strictly for or against any party. Each party agrees that, whenever a party is requested to execute one or more documents evidencing such consent, it shall do so immediately.
GOVERNING LAW AND DISPUTES
This agreement shall be governed by the laws of the State of California, exclusive of its choice of law principles, and the laws of the United States of America, as applicable. Exclusive venue for all disputes arising out of or relating to this agreement shall be the state and federal courts in Nevada County, California, and each party agrees not to dispute such personal jurisdiction and waives all objections thereto.
PARTIAL INVALIDITY
If any provision of this agreement is held to be invalid by a court of competent jurisdiction, then the remaining provisions shall nevertheless remain in full force and effect. Scrimshaw Engraving and the client agree to renegotiate any term held invalid and to be bound by mutually agreed substitute provision.
PRINTED GOODS AND COPYRIGHT POLICY
All orders and artwork you post, submit, or upload: images, artwork, pictures, data, text, mockups, photographs, files, graphics, or other materials ("content") etc. via text or via email you are representing and warranting that:
By using our contract printing service you own ALL copyright content; and if you are not the owner that you have permission to use the content, and you have the rights to display, reproduce and sell the content as Scrimshaw Engraving Is NOT liable in any way for these products. You are also licensing Scrimshaw Engraving to use, print sub-license, photograph, and publish the content in accordance of this agreement.
You are assuming all responsibility for your Content do not and will not infringe upon the intellectual property rights or other rights of any other person, group or entity, including copyright, upstanding rights, trademark(s), patent(s) or privacy.
Scrimshaw Engraving will not be held liable for any past present and future printed items concerning your artwork and or products. Scrimshaw Engraving customers are liable for all issues that may arise.
These penalties for copyright infringement which may be incurred include any actual damages, defendants profits if any, statutory damages, court costs, attorney’s fees but are not limited to are the sole responsibility of the customer purchasing the contract printing service.
Scrimshaw Engraving reserves the right to review, and if necessary cancel any order, any order placed from the site, email, forms are at our sole discretion, Scrimshaw Engraving Reserves the right to breaches this agreement or any applicable laws, or otherwise. This means that you the customer, and not Scrimshaw Engraving are entirely responsible for all artwork and or orders placed that you upload for sale as products, post, email, transmit or otherwise make available via the services.
If you believe that content or other material listed on our site or accessible through the Scrimshaw Engraving service(s) infringes on your copyright, please send a notice of claimed copyright infringement documentation to us at scrimshawengraving@gmail.com.
SHIPPING
We do not quote shipping rates as shipping rates for your package(s) are weight-based. We are also not liable for any shipping errors made during the shipping process outside of our means.
Shipping cannot be changed once the item(s) leave our facility. We are also not responsible for shipping delays caused by custom ordering, acts of weather, holidays etc. If you feel that your order has not been received in the proper time frame, please contact scrimshawengraving@gmail.com. We kindly ask that, should this be the case, you let us know no later than 2 weeks after ordering.
RETURN POLICY
Scrimshaw Engraving stands behind its products, however on all custom orders we do not accept returns on any products that were printed to specification. We cannot be held responsible for issues involving customer supplied artwork, or customer supplied products, nor can we be held responsible for any 3rd party losses. All artwork will be printed as is, and we will not replace any product provided by the customer.
You are responsible for making sure your order is to the correct specifications including, but not limited to colors, specified print size, and locations, artwork quality, and shipping addresses.
Scrimshaw Engraving can only be held responsible for defects involving products supplied by us, and prints that were:
Not the specified art, placement, or size in the proofed artwork.
There will be no refunds for customer supplied products, customer supplied artwork, or rush jobs.
If you notice an error in printing please contact us for review via email at scrimshawengraving@gmail.com with the following:
A photo of each item in question.
A detailed statement as to the reason for your requests.
The specifications of your original order-fulfillment.
The order in its entirety may need to be returned to Scrimshaw Engraving.
If we find the product to be not to the original specifications of the order, or there was a printing error on our behalf Scrimshaw Engraving will determine if product needs to be returned or not. Once we have received the items, and only then, the appropriate credit will be issued. If return is requested All product in question MUST be returned to receive a credit.

